At Triple-S, we are committed to providing meaningful job experiences for Valuable People (Gente Valiosa). We strive for excellence in everything we do, from the way we work together to the way we serve our customers.
When you join Triple-S, you will be key to our efforts on delivering high-quality and affordable healthcare as well as contribute to our purpose to enable healthier lives. We serve more than 1 million consumers in Puerto Rico through our Medicare Advantage, Medicaid, Commercial, Life and Property & Casualty Businesses.
Let's build healthier communities together, join now!
JOB SUMMARY
ESSENTIAL FUNCTIONS
- Install equipment (software and hardware) and verify problems.
- Supports the installation of voice and data lines.
- Try new equipment.
- Assembles computers with used or new parts.
- Offer guidance and technical support to the user on how to use the new installed equipment.
- Handling of mobile devices, tablets, cell phones, etc. Management of Android and iOS operating systems. Administration of Teams, Intune and Microsoft 365.
- Responsible for changes and team rotation.
- Executes information backup procedures.
- Executes procedures for issuing policies, generating reports and transferring data between the external Computing Center and the internal platform.
- Prepare a monthly report of tasks completed.
EDUCATION
- Associate's Degree
EXPERIENCE
Associate degree or have completed 60-64 credits. One to three years of experience.
LICENSES AND CERTIFICATIONS
- None required
COMPETENCIES
- Manages Ambiguity
- Instills Trust
- Collaborates
- Customer Delight
- Action Oriented
It is company policy to seek for the qualified applicants for positions throughout the company without distinction of race, color, national origin, religion, sex, gender identity, real or perceived sexual orientation, civil status, social condition, political ideologies, age, physical or mental disability, veteran status or any other characteristic protected by law. Drug-free company.
Equality Employment Opportunity/Affirmative Action for People with Disabilities/Veterans. Employer with E-Verify to verify the eligibility of employment of all the new employees.
We encourage Veterans and Disabled to Apply.