At Triple-S, we are committed to providing meaningful job experiences for Valuable People (Gente Valiosa). We strive for excellence in everything we do, from the way we work together to the way we serve our customers.
When you join Triple-S, you will be key to our efforts on delivering high-quality and affordable healthcare as well as contribute to our purpose to enable healthier lives. We serve more than 1 million consumers in Puerto Rico through our Medicare Advantage, Medicaid, Commercial, Life and Property & Casualty Businesses.
Let's build healthier communities together, join now!
JOB SUMMARY
Requires the ability to learn and follow policies, procedures and standards of your area, department and other related departments. Conducts planning efforts within your department, whether for day-to-day operational situations or assigned projects or to coordinate multiple resources within your department or division. Anticipates customer needs and acts proactively to achieve customer satisfaction. Responsible for influencing decisions through fundamental recommendations or opinions. Maintain a direct relationship with the Producers of the assigned accounts through immediate and effective attention to the service needs they present.
ESSENTIAL FUNCTIONS
- Evaluates new business and personal lines renewals to select new risks to underwrite and renewals to maintain according to underwriting guidelines.
- Provides guidance and service to producers and, or authorized representatives by telephone, in writing or in person.
- Provides follow-up to new businesses that are listed to close them.
- Evaluates the loss experience of the policies to be renewed, identifies cases with adverse experience, takes measures or requests notice of non-renewal for them.
- Evaluates new business and personal lines renewals to select new risks to underwrite and renewals to maintain according to underwriting guidelines.
- Provides guidance and service to producers and, or authorized representatives by telephone, in writing or in person.
- Provides follow-up to new businesses that are listed to close them.
- Evaluates the loss experience of the policies to be renewed, identifies cases with adverse experience, takes measures or requests notice of non-renewal for them.
EDUCATION
- Bachelor's Degree
- Associate's Degree
EXPERIENCE
Bachelor's degree, preferably with 1 to 3 years of experience as an Underwriter-Personal Lines. Or, Associate Degree (60 to 64 college credits) with at least 3 to 5 years of experience in related roles.
LICENSES AND CERTIFICATIONS
- None required
COMPETENCIES
- Manages Ambiguity
- Instills Trust
- Collaborates
- Customer Delight (Employee)
- Action Oriented
It is company policy to seek for the qualified applicants for positions throughout the company without distinction of race, color, national origin, religion, sex, gender identity, real or perceived sexual orientation, civil status, social condition, political ideologies, age, physical or mental disability, veteran status or any other characteristic protected by law. Drug-free company.
Equality Employment Opportunity/Affirmative Action for People with Disabilities/Veterans. Employer with E-Verify to verify the eligibility of employment of all the new employees.
We encourage Veterans and Disabled to Apply.