At Triple-S, we are committed to providing meaningful job experiences for Valuable People (Gente Valiosa). We strive for excellence in everything we do, from the way we work together to the way we serve our customers.
When you join Triple-S, you will be key to our efforts on delivering high-quality and affordable healthcare as well as contribute to our purpose to enable healthier lives. We serve more than 1 million consumers in Puerto Rico through our Medicare Advantage, Medicaid, Commercial, Life and Property & Casualty Businesses.
Let's build healthier communities together, join now!
JOB SUMMARY
Responsible for influencing decisions through fundamental recommendations or opinions. Maintain a direct relationship with the agents of the assigned accounts through immediate and effective attention to the service needs presented by the groups. Requires the ability to learn and follow policies, procedures and standards of your area, department and other related divisions. Conducts planning efforts within your department, whether for day-to-day operational situations or assigned projects or to coordinate multiple resources within your department or division. Anticipates customer needs and acts proactively to achieve customer satisfaction.
ESSENTIAL FUNCTIONS
- Investigate, plan and coordinate the activities necessary to achieve the sales, marketing and service goals established by the company.
- Provides attention and service to Authorized Representatives, Producers and assigned Consultants, in relation to existing products.
- Recruit new producers. Directs all related activities in coordination with producers, focusing efforts on attracting new customers.
- Analyzes specific information from the producer's request for proposal and requests to determine the prospect's needs and negotiate with Risk Assessment.
- Participates in the account negotiation, closing and installation process.
- Answers and makes telephone calls and emails related to the management of the business.
- Provide and analyze competitive information and make recommendations to Management on market trends.
- Provides support to the TS sales area related to the sale of Triple-S-Vida products.
- Validate all documentation received at Triple-S Salud.
Performs business procedures related to Law No. 139 of June 26, 1968, as amended, known as the "Temporary Disability Benefits Law", in the Department of Labor and Human Resources. - Maintains reports and develops action plans.
- Responsible for implementing and discussing the strategy with Management. Suggest changes in processes and create procedures with the intention of improvement.
- Represents the Company in social and professional activities as required.
EDUCATION
- Bachelor's Degree in Business Administration
EXPERIENCE
- Bachelor's degree in Business Administration or related field, preferably with three (3) to five (5) years of experience in the aforementioned functions.
- Limited License, Life Insurance or Disability Insurance license issued by the Office of the Insurance Commissioner of PR and keep it active and without restrictions.
LICENSES AND CERTIFICATIONS
COMPETENCIES
It is company policy to seek for the qualified applicants for positions throughout the company without distinction of race, color, national origin, religion, sex, gender identity, real or perceived sexual orientation, civil status, social condition, political ideologies, age, physical or mental disability, veteran status or any other characteristic protected by law. Drug-free company.
Equality Employment Opportunity/Affirmative Action for People with Disabilities/Veterans. Employer with E-Verify to verify the eligibility of employment of all the new employees.
We encourage Veterans and Disabled to Apply.