JOB SUMMARY

Leads the company culture and employee experience strategy and agenda, translating enterprise values, leadership expectations, employee insights, and business priorities into practical actions that provide the conditions for connection, accountability, belonging, alignment, and performance. Partners effectively with business leaders and functions, supports corporate programs as the local liaison, and serves as an active connecting partner to ensure effective adoption, alignment, and execution of enterprise-wide strategies. 

ESSENTIAL FUNCTIONS

• Lead and advance the company’s culture and employee experience agenda, ensuring alignment with enterprise values, leadership expectations, employee needs, and business priorities.
• Assess organizational culture and the employee experience to identify opportunities and moments that matter, translating insights into clear behavioral expectations, leadership practices, ways of working, and meaningful experiences across the employee lifecycle.
• Lead the employee listening strategy and governance framework, integrating engagement and pulse surveys, focus groups, lifecycle feedback, and other listening channels to generate actionable insights and strengthen the overall employee experience.
• Synthesize quantitative and qualitative employee experience insights into actionable priorities and recommendations, collaborating with HR Business Partners, COEs, and leaders to identify appropriate actions, accountability measures, and success indicators.
• Connect and integrate culture and employee experience priorities across the organization, partnering with HR Business Partners, COEs, Communications, business leaders, and other functions to embed them into talent practices, communications, recognition, organizational initiatives, workplace experiences, and community-impact programs.
• Serve as the local liaison for corporate culture and employee experience programs, including engagement, recognition, and enterprise initiatives, ensuring alignment with corporate standards while adapting implementation to local workforce and business needs.
• Partner across functions to shape and support the employee experience dimension of corporate and organizational initiatives, strengthening employee communication, connection, adoption, and sustained integration.
• Equip HR Business Partners and leaders with culture and employee experience insights and recommendations, identifying actions that strengthen trust, connection, accountability, inclusion, service, and performance.
• Establish and mobilize networks of culture champions, leaders, and cross-functional partners to reinforce desired behaviors, strengthen employee connection and belonging, and accelerate adoption of culture and employee experience priorities.
• Establish the culture and employee experience measurement framework, integrating employee sentiment, experience indicators, participation, behavioral measures, and business outcomes to identify risks, evaluate impact, inform investment decisions, and recommend the expansion, redesign, or discontinuation of initiatives.
• Provide strategic and operational stewardship of the function, including strategy and resource planning, budget management, vendor and platform governance, resource allocation, and team or project leadership in alignment with company priorities and controls.

EDUCATION

EXPERIENCE

• Bachelor's degree in Human Resources, Industrial-Organizational Psychology, Organizational Development, Business Administration, or a related field required; master's degree preferred. Minimum 10 years of progressive experience in culture, employee engagement, organizational development, employee experience, workforce listening, or a related HR discipline, including advising senior leaders.
• SHRM-SCP, SPHR, OD Certification, Change Management or a relevant organizational development, assessment, or employee-experience credential preferred.

LICENSES AND CERTIFICATIONS

COMPETENCIES